Terms and Conditions

Welcome to JCE Flowershop. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any order.

1. General Information

• JCE Flowershop (“we,” “our,” or “us”) operates this website to provide floral products and related services.

• By using this website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and other policies posted on our site.

• We reserve the right to update or modify these Terms at any time without prior notice.

2. Orders and Availability

• All orders are subject to acceptance and availability.

• Certain flowers may be seasonal or subject to supply limitations. If a specific flower or item is unavailable, we reserve the right to substitute it with one of equal or greater value while maintaining the overall style and quality.

• By placing an order, you confirm that all details you provide (name, address, contact details, and payment information) are accurate and complete.

3. Pricing and Payment

• All prices are displayed in Philippine Peso (₱) and are inclusive of applicable taxes, unless otherwise stated.

• Payment must be made in full at the time of placing the order through the available payment methods listed on our website.

• We reserve the right to change prices at any time without notice, but changes will not affect confirmed orders.

4. Delivery and Shipping

• We deliver within [insert coverage area, e.g., Cavite and nearby areas].

• Delivery schedules are subject to weather, traffic conditions, and other unforeseen events. While we aim to deliver on time, we cannot guarantee exact delivery times.

• Customers are responsible for providing accurate delivery details. Incorrect information may result in delays or failed deliveries, for which we are not liable.

5. Cancellations and Refunds

• Orders may be canceled within 24 hours of purchase if the arrangement has not yet been prepared or dispatched.

• Due to the perishable nature of flowers, refunds and replacements are only allowed if:

  • The delivered item is incorrect, damaged, or of poor quality.

  • A valid claim is reported within 24 hours of delivery, supported by photos.

• Refunds will be processed using the original method of payment.

6. Customer Responsibilities

• Customers must ensure that the recipient is available to receive the delivery at the scheduled time.

• If no one is available, the order may be left with a third party (e.g., building reception, neighbor) when possible, or redelivery fees may apply.

7. Intellectual Property

• All content on this website (including text, images, logos, and product designs) is the property of JCE Flowershop and may not be copied, reproduced, or distributed without our prior written consent.

8. Limitation of Liability

• JCE Flowershop shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

• Our liability for any claim related to an order is limited to the value of the purchased product.

9. Governing Law

• These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any disputes will be handled under the jurisdiction of the courts in Alabel Sarangani Province.

10. Contact Information

For questions, concerns, or feedback, you may reach us at:

JCE Flowershop
JCE FLOWERSHOP Purok 8 C.P Garcia st., Alabel Sarangani Province 9501
09075190616
[email protected]